Conducted 1100 Man Hours training for New Inductions, Joinees to guide them about Company process. Train the Trainer for AECR (Achieving Extraordinary Customer Relationship) from Kaset Florida in Macau.EDP (Employee Development Programme) roll out.
Pan India IT Assets inventory and Service Desk Roll out for more than 3000 Journalists spread over India.Storage Services & Data Center Setup with SAP,Fujitsu Team from Singapore & Germany.
Data Base Management & marketing support, Pan India product launches and Managed Road shows in Mumbai, Bangalore, Chennai, Hyderabad, Jaipur & Delhi.
Resource Management and Project Management.Setup Service desk tool and Team Training, SLA drafting, approval and benchmarking.
Airtel Relationship Centers IT Assets, Service Desk roll out. Setup Service desk and IT Support Services for ARC's
Core Credit Card applications deployment,Roll out of anti money laundering with team in Hong Kong.Estatements roll out.
Service Desk team management, Onsite project & resource management.
IT Training,Project Management & ITSM Services rollout for multiple clients.
HSBC Pan India IT deployment and process rollout
ITIL process documentation training & roll out.
Digital Marketing Training for Senior Management.
Service Desk roll out and ITSM on site.
IT Services
IT Services
IT Services
